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Pay attention! A Must Read: Your Rights and
Responsibilities When You Move
INSURANCE
The Mover's Liability for Loss and
Damage
All moving companies are required to assume liability for
the value of the goods that they transport. However, there
are different levels of liability, and consumers should be
aware of the amount of protection provided and the charges
for each option.
Basically, most movers offer four different levels of
liability under the terms of their tariffs and pursuant to
the Surface Transportation Board's Released Rates Orders,
which govern the moving industry.
Option 1: Released Value
This is the most economical protection option available.
This no additional-cost option provides minimal protection.
Under this option, the mover assumes liability for no more
than 60 cents per pound ($1.32 per kilogram), per article.
Loss or damage claims are settled based on the pound weight
of the article multiplied by 60 cents (or the kilogram
weight multiplied by $1.32). For example, if a 10-pound
(4.54 kilogram) stereo component, valued at $1,000 were lost
or destroyed, the mover would be liable for no more than
$6.00. Obviously, the shipper should think carefully before
agreeing to such an arrangement. There is no extra charge
for this minimal protection, but you must sign a specific
statement on the bill of lading agreeing to it.
Option 2: Declared Value
Under this option, the valuation of your shipment is based
on the total weight of the shipment times $1.25 per pound
($2.75 per kilogram). For example, a 4,000-pound shipment
(1814.4 kilogram) would have a maximum liability value of
$5,000.00. Any loss or damage claim under this option is
settled based on the depreciated value of the lost or
damaged item(s) up to the maximum liability value based on
the weight of the entire shipment. Under this option, if you
shipped a 10-pound (4.54 kilogram) stereo component that
originally cost $1,000, the mover would be liable for up to
$1,000, based on the depreciated value of the item.
Unless you specifically agree to other arrangements, the
mover is required to assume liability for the entire
shipment based on this option. Also, the mover is entitled
to charge you $50.00 for each $1,000 (or fraction thereof) of
liability assumed for shipments transported under this
option. In the example above, the valuation charge for a
shipment valued at $5,000 would be $250.00. Under this option,
your shipment is protected based on its depreciated value,
and the mover is entitled to charge you a fee for this extra
protection.
Option 3: Lump Sum Value
Under this option, which is similar to Option 2, if the
value of your shipment exceeds $1.25 per pound ($2.75 per
kilogram) times the weight of the shipment, you may obtain
additional liability protection from the mover. You do this
by declaring a specific dollar value for your shipment. The
amount you declare must exceed $1.25 per pound ($2.75 per
kilogram) times the weight of the shipment. The amount of
value that you declare is subject to the same valuation
charge ($50.00 per $1,000) as described in OPTION 2. For
example, if you declare that your 4,000-pound (1814.4
kilogram) shipment is worth $10,000 (instead of the $5,000
under OPTION 2), the mover will charge you $50.00 for each
$1,000 of declared value, or $500.00, for this increased
level of liability. If you ship articles that are unusually
expensive, you may wish to declare this extra value. You
must make this declaration in writing on the bill of lading.
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